Lessons in Convenience

I came to the United States on a student visa ready to immerse myself in academic research at Columbia University in New York City in the Department of Oral Microbiology and Infectious Disease.  Bacteria, some of the building blocks for life and disease, were fascinating to study.  I was honored to be a part of such an illustrious academic department.

One knows that #NewYorkCity is not an inexpensive place to live and on a student visa, there were not a lot of employment opportunities available, so to make ends meet and put food into the refrigerator, I was hired by Domino’s Pizza starting as a delivery driver.  Domino’s also made sure to have the resources available to service their customers.

One should always try to learn from one’s experiences to be able to take it on and incorporate it to the next level.  Although I learned a lot in the academic research position, there was little practical application to use in business.  However, Dominos was filled with practical applications that could be used in most businesses.

The biggest, to me, was the offer of convenience and what it means to the customer.  I took that to my business when I started Columbia Dental.  I was open 7 days a week, with late hours, and my patients find that very convenient, even today.

Finally, I also found having the resources available was extremely important, and thus I found the value of #multi-specialty in my practice and always having the resources of providers available at #ColumbiaImplantCenter.  This way, I can offer services available 7 days a week and allow the #patient to come in, have the procedure, and leave with a full set of functioning teeth, all on the same day.

It is very important to know your craft, but also it is necessary to know how to apply it to a successful business.

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